COPYRIGHT
This document is the property of the Red Snapper Group (RSG). RSG documents are to be used only for the purpose for which they are authorised and are not to be used for non RSG related activities. Users shall not make unauthorised copies of documents, except as permitted by law or by the owner of the document. Distribution to third parties is strictly forbidden.
Learning Objectives
- Understand the Powers and Policy relating to Personal Safety Training
- Identify confrontational behaviours and how to manage them
- Understand the Five Step Appeal
- Identify diffusion techniques
- Demonstrate practical application of skills
