A successful onboarding experience will reinforce an employee’s decision to join the organisation, meeting their expectations built up during the recruitment process.
Not only is a good onboarding experience important in helping the employee to settle in, but the employee is likely to share their positive experience with their friends and family, and on social media. All those with whom the employee shares their thoughts are potential customers, clients or stakeholders.
There are many aspects to creating a good experience for your new team member, which are covered throughout this course, but some of the main principles include managing based on trust rather than micromanaging, creating a personalised experience for the new starter, and building relationships between team members so that the new employee feels secure and supported.
